Customer Experience Lead

2 days ago


Battle Creek, Michigan, United States DISH Full time

We are DISH, a leading provider of TV and Smart Home solutions to millions of customers across America. As a Field Technician, you will be at the forefront of our organization, ensuring an exceptional customer experience with every home visit.


**Salary:** $18.75 per hour


**Job Description:


You will represent DISH in customers' homes daily, simplifying lives and consulting homeowners on their smart home possibilities. Your role will involve building rapport quickly, standing on high ladders, lifting over 70 lbs, and meeting individual weight limit requirements.


**Required Skills and Qualifications:


  • Aptitude to build rapport quickly
  • Ability to stand on high ladders
  • Lift over 70 lbs
  • Meet individual weight limit requirements
  • Valid driver's license with a driving record that meets our safety standard

**Benefits:


  • 4-day work week
  • Opportunities to work overtime
  • Paid training
  • Paid time off
  • Medical, dental, and vision insurance
  • Life insurance
  • Health savings account
  • Free DISH TV programming
  • Discounted Sling TV and Boost Infinite phone plans
  • 401(K) with company match and employee stock purchasing program (ESPP)

**Others:


  • Guaranteed promotion after 6 months with a $1.00 per hour pay increase
  • Performance incentives with potential for up to $6,400 in the first year and $9,100 each following year
  • Build your career with opportunities for advancement


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