Cannabis Customer Experience Associate

1 week ago


Battle Creek, Michigan, United States AW Holdings Full time
Join Our Team

We are looking for a highly skilled and enthusiastic individual to join our Dispensary Team as a Dispensary Team Member. As a key member of our team, you will play a vital role in shaping the customer experience and delivering exceptional results. Your primary responsibility will be to guide customers through the cannabis purchasing experience, making informed recommendations based on customer's desired outcomes, and providing accurate descriptions of our products.

About the Role:

  • You will work closely with our team to deliver exceptional customer service while maintaining operational integrity and compliance throughout the store.
  • As a key member of our dispensary team, you will ensure that the sales floor is stocked, displays and menus are up-to-date and accurate, and the store is well maintained.
  • You will also promote a positive, customer-service oriented work environment and continuously develop product knowledge to offer customers the most up-to-date information and advice.

Requirements:

  • Must be at least 21 years of age
  • High school diploma or general education degree (GED)
  • Retail experience preferred, cannabis retail experience a plus
  • Exceptional customer service skills
  • Knowledge of basic computer skills
  • Cannabis point of sale (POS) software a plus
  • Positive attitude, team player and strong work ethic
  • Must be willing to build understanding of applicable state and local laws and regulations as they pertain to the industry
  • Estimated salary: $15-$20 per hour, depending on experience


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