Customer Service Specialist

3 days ago


Battle Creek, Michigan, United States Chad Heeter - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist. As a key member of our team, you will be responsible for delivering exceptional customer experiences through various channels.

Key Responsibilities
  • Engage with customers via phone, email, and chat to provide friendly and efficient assistance.
  • Utilize digital tools and platforms to connect with a younger demographic and enhance customer satisfaction.
  • Collaborate with a dynamic team to ensure timely and effective issue resolution.
Requirements
  • High school diploma or equivalent; college degree is a plus.
  • A positive and proactive attitude towards learning and growth.
  • Familiarity with social media platforms and digital communication tools.
What We Offer
  • Competitive base salary: $45,000 per year
  • Comprehensive benefits package, including health insurance and retirement plans
  • Opportunities for professional development and career advancement


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