Customer Support Specialist

3 weeks ago


Battle Creek, Michigan, United States Allen Harmon Insurance Agency Full time
Company Overview: At Allen Harmon Insurance Agency, we pride ourselves on being a family-owned business that has been serving our community for over 100 years. We're dedicated to providing top-notch insurance solutions to our clients, and we're looking for a skilled Customer Support Specialist to join our team.

In this role, you'll have the opportunity to work closely with our customers, understanding their unique needs and preferences. You'll be the face of our company, providing exceptional service and ensuring that our clients feel valued and supported.

Your responsibilities will include:
  • Handling customer inquiries and resolving issues in a timely manner
  • Providing quotes and recommendations for insurance products
  • Managing customer relationships and identifying opportunities for upselling and cross-selling
  • Staying up-to-date on industry developments and trends


Requirements:
  • 3+ years of experience in customer-facing roles
  • Strong knowledge of insurance products and services
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment


Benefits: We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development. **Estimated Salary:** $55,000 - $70,000 per year

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