Customer Service Representative

2 weeks ago


Rock Hill, South Carolina, United States Sonny's BBQ Full time
Position Overview
As a Front Counter Associate, you will be the welcoming face of our establishment. Your primary responsibilities will include greeting customers at the cash register and drive-thru, processing cash and credit transactions, and ensuring a smooth experience for all guests.

Key Responsibilities
  • Provide a warm and friendly greeting to all customers.
  • Accurately handle cash and credit card transactions.
  • Prepare and fulfill take-out and curb-side orders efficiently.
  • Answer phone inquiries and assist with customer requests.
  • Deliver food to tables in a timely manner.
Qualifications
  • Strong work ethic and integrity.
  • Passionate about customer service and interaction.
  • Positive demeanor and a smile.
  • Ability to maintain a flexible work schedule.
  • Skilled in multi-tasking and managing various responsibilities.
  • Eager to learn and adapt to new tasks.
  • Willingness to work weekends and holidays.
About Us
Founded in 1968, Sonny's BBQ has established itself as a beloved franchise in the Southeast, known for its delicious food and friendly service. With over 90 locations across six states, we pride ourselves on our commitment to quality and hospitality. Our team members are essential to our success, and we strive to create a fun and rewarding work environment. Join us and be part of a team that values hard work and dedication.

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