Current jobs related to Customer Service Representative - Independence, Missouri - WesBanco Bank, Inc.

  • Customer Service Representative

    3 weeks ago

    Independence, Missouri, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe are a leading pizza delivery company with a passion for providing exceptional customer service. Our team members are the backbone of our success, and we're looking for talented individuals to join our crew.Job DescriptionJob Title: Customer Service RepresentativeJob Summary: We're seeking a customer-focused individual to join our...

  • Customer Service Representative

    3 weeks ago

    Independence, Missouri, United States Public Storage Full time

    {"title":"Customer Service Representative","description":"Job SummaryAt Public Storage, we're looking for a skilled Customer Service Representative to join our team. As a key member of our operations team, you'll be responsible for providing exceptional customer service, managing storage units, and maintaining the overall appearance of our facilities.Key...

  • Customer Service Representative

    2 months ago

    Independence, Missouri, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring that customers receive the help they need, and maintaining our equipment to the highest standards.Responsibilities:Assist...

  • Customer Service Representative

    3 weeks ago

    Independence, Missouri, United States David's Bridal Full time

    Customer Service Representative Job DescriptionAt David's Bridal, we're seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our sales floor, you'll be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.Key...

  • Customer Service Representative

    2 weeks ago

    Independence, Missouri, United States Saint Francis Medical Center Full time

    Job Summary: We are seeking a highly skilled Service Desk Representative to join our team at Saint Francis Medical Center. As a Service Desk Representative, you will be responsible for providing exceptional customer service to our members, handling point of sale functions, and disseminating information to our guests.Key Responsibilities:Provide excellent...

  • Customer Service Representative

    2 weeks ago

    Independence, Missouri, United States U-Haul Full time

    Customer Service Representative Job DescriptionAre you a people person? Do you love helping others? U-Haul is seeking a friendly, motivated Customer Service Representative to join our team. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul's exceptional service and ensure that customers get all the help...

  • Customer Service Representative

    3 weeks ago

    Independence, Missouri, United States U-Haul Full time

    Customer Service Representative Job DescriptionAre you a people person? Do you love helping others? U-Haul is seeking a friendly, motivated individual for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensure that...

  • Customer Service Representative

    3 weeks ago

    Independence, Missouri, United States Bass Pro Shops Full time

    Job Summary:The Customer Service Representative is responsible for providing exceptional customer service and creating a positive shopping experience for all customers. This role involves greeting and acknowledging customers, handling merchandise with care, and providing information and direction to customers.Key Responsibilities:Supports a strong commitment...

  • Customer Service Representative

    3 weeks ago

    Independence, Missouri, United States Domino's Franchise Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring a positive experience for our customers.Key ResponsibilitiesProvide...

  • Customer Service Representative

    3 weeks ago

    Independence, Missouri, United States BINSWANGER ENTERPRISES LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Binswanger Glass. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.Key ResponsibilitiesProvide timely and effective...

  • Customer Service Representative

    3 weeks ago

    Independence, Missouri, United States Bryan Lopez - State Farm Agent Full time

    Job OverviewAs a Customer Relations Representative with Bryan Lopez - State Farm Agent, you will play a vital role in building and maintaining strong relationships with our customers. Your primary responsibility will be to establish and follow up with customers, ensuring their needs are met and exceeded.Key ResponsibilitiesDevelop and maintain a...

  • Customer Service Representative

    3 weeks ago

    Independence, Missouri, United States Mr. Rooter Plumbing of Columbus, Cleveland and Toledo Full time

    Job Summary:We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our operations team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring a positive experience for our clients.Key Responsibilities: Answer all...

  • Customer Service Representative

    3 weeks ago

    Independence, Missouri, United States Bass Pro Shops Full time

    Job Summary:The Greeter is responsible for providing exceptional customer service and creating a welcoming atmosphere for all customers. This role involves greeting and acknowledging customers, handling merchandise with care, and providing information and direction to customers. The ideal candidate will have excellent communication skills, a strong...

  • Customer Service Representative

    3 weeks ago

    Independence, Missouri, United States BINSWANGER ENTERPRISES LLC Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and driving sales growth.Key ResponsibilitiesProvide timely and effective...

  • Customer Service Representative

    3 weeks ago

    Independence, Missouri, United States Public Storage Full time

    At Public Storage, we're seeking a skilled Customer Service Representative to join our team. As a Property Manager, you'll work independently at multiple locations, assessing customer storage needs and making suggestions to sell packing and moving supplies. Your daily tasks will include conducting storage unit inspections, auditing cash drawers, and making...

  • Customer Service Representative

    3 weeks ago

    Independence, Missouri, United States U-Haul Full time

    Job Summary:We are seeking a motivated and customer-focused Customer Service Representative to join our team at U-Haul. As a key member of our support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:* Assist customers with U-Haul products and...

  • Customer Service Representative

    2 weeks ago

    Independence, Missouri, United States LoanMax Title Loans Full time

    Job Description:At LoanMax Title Loans, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, answering their questions, and addressing their concerns in a timely and professional manner.Key...

  • Sewing Room Customer Service Representative

    3 weeks ago

    Independence, Missouri, United States David's Bridal, LLC. Full time

    Unlock Your Potential in the Alterations DepartmentAt David's Bridal, LLC., we're looking for a skilled and customer-focused Alterations Customer Service Representative to join our team. As a key member of our Alterations department, you'll play a critical role in delivering exceptional customer service and ensuring our customers leave the store feeling...

  • Customer Service Representative

    3 weeks ago

    Independence, Missouri, United States Walgreens Full time

    Job Summary:As a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This includes registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service, and recommending items for sale to customers. Additionally, you will...

  • Customer Service Representative at Martin Cleaners LLC

    3 weeks ago

    Independence, Missouri, United States Martin Cleaners LLC Full time

    Job OverviewMartin Cleaners LLC is seeking a reliable and customer-oriented individual to join our team as a part-time customer service representative. This role offers the opportunity to serve customers, process clothing, and contribute to a welcoming and professional environment.Key Responsibilities:Customer Service: Provide exceptional customer service,...

Customer Service Representative

2 months ago

Independence, Missouri, United States WesBanco Bank, Inc. Full time
Job Summary

The Customer Service Associate is a key member of the WesBanco contact center team, responsible for delivering exceptional customer experiences through responsive and courteous support. This role requires a strong ability to build and retain customer relationships, identify customer concerns, and provide effective solutions.

Key Responsibilities
  • Learns and maintains knowledge of deposit, loan, and digital banking services to provide accurate information to customers.
  • Consistently meets or exceeds agent metric standards for calls handled, adherence to schedule, and customer satisfaction.
  • Provides customer service via various communication channels, including phone, chat, and email.
  • Quickly and accurately assesses the urgency of customer requests and prioritizes accordingly.
  • Resolves customer issues and complaints involving confidential and financial information.
  • Serves as a liaison between customers and other bank departments and vendors.
  • Provides feedback on the usability of bank services based on customer interactions.
Requirements
  • High school diploma or equivalent required.
  • Minimum one year of banking or financial services experience in a customer service role preferred.
  • Previous contact center experience preferred.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
What We Offer

WesBanco Bank, Inc. offers a competitive compensation package, including benefits and opportunities for professional growth and development.