Customer Service Representative

2 days ago


Independence, Missouri, United States Public Storage Full time
{"title":"Customer Service Representative","description":"Job Summary

At Public Storage, we're looking for a skilled Customer Service Representative to join our team. As a key member of our operations team, you'll be responsible for providing exceptional customer service, managing storage units, and maintaining the overall appearance of our facilities.

Key Responsibilities
  • Provide outstanding customer service to our clients, responding to their needs and resolving any issues in a timely and professional manner.
  • Conduct daily storage unit inspections to ensure inventory and availability, and make recommendations to improve customer experience.
  • Audit cash drawers and make bank deposits to maintain accurate financial records.
  • Remind and collect payments from customers, and follow up on any outstanding balances.
  • Perform cleaning and maintenance tasks, including sweeping and mopping interior areas, and maintaining exterior grounds and curb appeal.
Requirements
  • High school diploma or equivalent required; prior customer service experience preferred.
  • Valid driver's license and reliable vehicle for travel between work locations.
  • Ability to lift up to 35 pounds and walk in/outdoors for up to 50% of work time.
About Us

Public Storage is a leading provider of self-storage solutions, recognized as a Great Place to Work by the Great Place to Work Institute. We offer competitive compensation and benefits, as well as opportunities for career growth and development.

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