Patient Advocate Liaison
2 weeks ago
Conifer Health Solutions is seeking a skilled Patient Advocate Representative to join our team. In this role, you will be responsible for screening self-pay patients at hospital bedside for eligibility in various governmental and non-governmental programs. You will identify all sources of potential payors, including auto insurance, Workers' Compensation, commercial insurance, private insurance, and more, to route accounts appropriately in the Patient Accounting environment. Additionally, you will obtain and complete the Confidential Financial Statement form and assist patients in applying for benefits for which they may be eligible.
Key Responsibilities- Conduct interviews with patients and/or family members to gather necessary information.
- Record and maintain complete documentation of activities performed on account while in-house and during the Patient accounting cycle.
- Perform financial clearance functions, including collections, and cancel accounts that have not had any patient cooperation and are not eligible for any programs.
- Follow up on EES assigned accounts to ensure follow-through on government applications submitted and develop a working relationship with patients based on good communication skills.
- Conduct field visits to patient homes for skip tracing and/or assisting patients with documents.
- Notify hospital case management, social services, and admissions staff of case screening determinations and outcomes via verbal and written communication.
- Working familiarity with the rules and regulations pertaining to Federal, State, and County programs.
- P/C systems literate, including Windows, and Microsoft Outlook, Excel, and Word programs.
- Ability to work independently and prioritize multiple tasks with efficiency.
- Excellent oral and written communication skills, as well as a clear understanding of the English language.
- Detail-oriented, with strengths in dealing with multiple facilities, supervisors, and hospital platforms.
- Ability to travel if required.
- High School diploma or equivalent.
- Minimum 2 years of work experience in Social Services or Hospital Admitting or a related area.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Both Hospital and Office facilities, in direct contact with Patients and Staff.
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Patient Advocate Liaison
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Patient Advocate Liaison
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Phoenix, Arizona, United States Conifer Health Solutions Full timeJob SummaryConifer Health Solutions is seeking a skilled Patient Advocate Liaison to join our team. In this role, you will play a critical part in ensuring that patients receive the necessary support and resources to navigate the healthcare system.Key ResponsibilitiesConduct thorough interviews with patients and/or family members to assess their eligibility...
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