Patient Care Advocate Specialist
1 month ago
We are seeking a highly skilled and compassionate Patient Care Advocate to join our team at Serenity Healthcare. As a Patient Care Advocate, you will play a vital role in guiding our patients in taking back their lives by providing exceptional support and care.
Job SummaryThe Patient Care Advocate will serve as a liaison between patients and their providers, delivering a stellar face-to-face patient experience at our clinics. You will assist patients in understanding their treatment options, consult with members to gather pertinent information, and provide a positive and supportive atmosphere for our patients.
Responsibilities- Act as a liaison between patients and their providers
- Deliver a face-to-face patient experience at our clinics
- Assist patients in understanding their treatment options
- Consult with members to gather pertinent information regarding current symptoms, mental health status, and medication history
- High School Diploma or GED
- At least 2+ years of full-time work experience in a service-oriented role
- Strong interpersonal and communication skills
- Excellent problem-solving and critical thinking abilities
Serenity Healthcare is a leading provider of specialized clinical expertise and cutting-edge technology in healthcare. We offer alternative options and treat the whole person by providing an atmosphere of positivity, support, and healing in an outpatient setting. Our approach is centered around helping people live their best lives and prioritizing mental health as a vital segment of total well-being.
Learn More About Us
- About Serenity Healthcare
- Serenity's Provided Services
- Meet our Patients
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Patient Care Advocate Specialist
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