Director of Operations

4 days ago


Boston, Massachusetts, United States iJility Full time
Job Overview

iJility is seeking a seasoned Director of Operations to lead our strategic workforce initiatives. As a key member of our operations team, you will be responsible for driving business growth, improving operational efficiency, and ensuring exceptional customer experiences.

Key Responsibilities
  • Develop and implement strategic plans to drive business growth and improve operational efficiency.
  • Lead cross-functional teams to achieve business objectives and improve customer satisfaction.
  • Collaborate with sales, marketing, and innovation teams to identify new business opportunities and develop strategies to capitalize on them.
  • Manage relationships with clients, third-party partners, and vendors to negotiate contracts and drive business growth.
  • Oversee supply chain sourcing, inventory management, and logistics operations to ensure timely and cost-effective delivery of goods and services.
  • Develop and manage budgets, forecasts, and financial reports to ensure accurate financial planning and decision-making.
  • Identify and implement process improvements to increase productivity, reduce costs, and enhance customer experiences.
  • Lead and develop high-performing teams to achieve business objectives and improve customer satisfaction.
Requirements
  • Bachelor's degree in Supply Chain Management, Logistics, Operations Management, Business Administration, or related field.
  • 7+ years of experience in operations management, supply chain management, or a related field.
  • Proven track record of driving business growth, improving operational efficiency, and enhancing customer experiences.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to analyze complex data, identify trends, and make informed business decisions.
  • Proficient in Microsoft Office Suite and other business software applications.
About iJility

iJility is a strategic workforce provider that offers a range of services to help businesses achieve their goals. We are committed to providing exceptional customer experiences, improving operational efficiency, and driving business growth. If you are a motivated and results-driven professional looking for a new challenge, we encourage you to apply for this exciting opportunity.


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