Hotel Operations Manager

1 week ago


Savannah, Georgia, United States Fairfield Inn & Suites Full time
Job Summary

We are seeking a highly skilled and experienced Guest Service Manager to join our team at Fairfield Inn & Suites. As a key member of our front office team, you will be responsible for ensuring exceptional guest experiences and driving revenue growth through effective management of our hotel operations.

Key Responsibilities
  • Lead and manage a team of front office staff to deliver exceptional guest service and ensure seamless hotel operations.
  • Develop and implement strategies to drive revenue growth, improve guest satisfaction, and increase employee engagement.
  • Monitor and analyze key performance indicators (KPIs) to inform business decisions and drive continuous improvement.
  • Collaborate with other departments to ensure seamless communication and coordination of hotel operations.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements
  • Minimum 2 years of experience in a supervisory or management role in the hospitality industry.
  • Proven track record of delivering exceptional guest service and driving revenue growth.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Ability to analyze data and make informed business decisions.
  • High school diploma or equivalent required; degree in hospitality or related field preferred.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.


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