Hotel Operations Manager

1 week ago

Savannah, Georgia, United States Tru by Hilton SavannahMidtown, GA Full time
Job Overview

We are seeking a highly skilled and experienced General Manager to join our team at Tru by Hilton Savannah/Midtown, GA. As a General Manager, you will be responsible for leading our hotel operations, ensuring exceptional guest experiences, and driving revenue growth.

Key Responsibilities
  • Lead and manage hotel operations, including revenue generation and cost control
  • Drive employee engagement and retention through effective leadership and communication
  • Monitor and control labor, scheduling, and inventory to optimize hotel performance
  • Participate in P&L review and aim to meet or exceed budgeted Gross Operating Profit
  • Resolve guest service issues and internal conflicts in a timely and professional manner
  • Enforce and evaluate cash and credit card procedures to ensure compliance with company and brand standards
  • Collaborate with Corporate on accounting, including accounts payable and receivable
  • Manage payroll submission, approval, and employee maintenance files
  • Provide leadership and support to department managers and team members
  • Collaborate with ownership and management to strategize operational procedures and company goals
  • Conduct regular meetings with department managers and team members for updates and training
  • Conduct employee meetings, including interviews, performance evaluations, disciplinary action, and terminations
  • Conduct regular audits to ensure compliance with brand and company policies and procedures
  • Prepare and submit various reports, including P&L, guest service, and personnel administration
Requirements
  • 1-3 years of hospitality experience required
  • Previous management experience
  • Must be certified by hotel brand as required
  • Bachelor's Degree in Hospitality or Business preferred
  • Ability to plan and organize the activities of others
  • Effective communication and interpersonal skills
  • Knowledge of local geographic area, area businesses, and services
  • Ability to work various shifts, including nights, weekends, and holidays

We offer a competitive salary and benefits package, including medical, vision, dental, 401K, and paid time off. If you are a motivated and experienced hospitality professional looking for a new challenge, please submit your application.

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