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Night Auditor and Hotel Operations Specialist

1 month ago

Savannah, Georgia, United States Marriott International Inc Full time
Job Summary

We are seeking a highly organized and detail-oriented Night Auditor and Hotel Operations Specialist to join our team at Courtyard Savannah Midtown. As a key member of our hotel operations team, you will be responsible for ensuring the smooth operation of our front desk and night audit processes.

Key Responsibilities
  • Complete end-of-day activities, including posting charges to accounts, running night audit backup, and rolling the date.
  • Process all payment types, including room charges, cash, checks, debit, or credit.
  • Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges.
  • Print contingency lists to have a record of all guests in case of emergency.
  • Sell rooms to guests without reservations based on availability.
  • Operate the telephone switchboard station, process requests for wake-up calls, and advise guests of any messages.
  • Complete the Room Rate Variance Report.
  • Process all guest check-ins and assign rooms.
  • Activate or reissue room keys using the electronic key machine.
  • Count the bank at the end of the shift and secure the bank.
  • Balance and drop receipts according to Accounting specifications.
  • Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use.
Requirements
  • High school diploma or G.E.D. equivalent.
  • Less than 1 year of related work experience.
  • No supervisory experience.
  • No license or certification required.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.