Client Relations Specialist
2 weeks ago
Location
Corporate Flight Management - Nashville, TN
Employment Type
Full Time
Education Requirement
High School Diploma
Compensation
$21.50 per hour
Travel Requirements
Minimal
Work Schedule
Flexible
Category
Customer Service
Position Summary
Corporate Flight Management is a well-established provider of aviation services, committed to excellence and customer satisfaction. Our core principles guide our operations and decisions, emphasizing integrity and safety. We value teamwork and collaboration, recognizing that our collective efforts drive our success.
As an Equal Opportunity Employer, Corporate Flight Management welcomes all qualified candidates without discrimination based on various protected statuses. We are dedicated to providing reasonable accommodations for applicants as needed.
Our growth has led to new and exciting opportunities within our organization. We encourage you to explore the possibilities with us.
Key Responsibilities:
- Facilitating car rental bookings and completing necessary documentation.
- Utilizing the Total Aviation POS and concierge services effectively.
- Driving customer and rental vehicles as required.
- Coordinating hotel reservations.
- Processing and submitting catering requests.
- Managing aircraft scheduling for departures and arrivals.
- Receiving and documenting fuel orders.
- Completing fuel and service order forms.
- Communicating aircraft departure details to Line Service Technicians.
- Dispatching Line Service Technicians and providing inbound aircraft advisories via two-way radio.
- Maintaining cleanliness and organization within the facility, including the lobby area.
- Cleaning and replenishing aircraft coffee supplies.
- Transporting and managing ice supplies.
- Performing additional tasks as assigned by management.
- Minimum age of 18 years.
- Valid driver’s license with a clean driving record.
- Authorization to work in the United States and ability to travel internationally.
- Proficiency in Microsoft Office 365, including Excel, Word, and Outlook.
- Ability to pass a comprehensive 10-year work history review and background check.
- Fluency in English; Spanish proficiency is a plus but not mandatory.
- Strong interpersonal skills with a customer-focused attitude.
- Excellent leadership, organizational, and communication skills.
- Able to manage multiple tasks and meet deadlines in a fast-paced environment.
- Detail-oriented with a self-motivated approach.
- Ability to work independently and collaboratively within a team.
- Commitment to safety and compliance with all regulatory standards.
- Availability to work evenings, weekends, and holidays as needed.
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