Learning and Development Manager

2 weeks ago

Charlotte, North Carolina, United States Coca-Cola Consolidated, Inc. Full time
Job Overview

The Learning and Development Manager will play a pivotal role in ensuring new teammates receive a comprehensive and engaging onboarding experience, setting them up for success in their role within our organization.

This position will have a heightened focus on onboarding for all Sales roles within the organization, driving company values and philosophy, and ensuring all onboarding activities are strategically linked to the organization's mission and vision.

Key Responsibilities
  • Ensure that all Onboarding and Sales Capabilities training materials are accurate, up-to-date, and in compliance with company standards.
  • Collaborate with the business to develop, maintain, implement, and evaluate new teammate onboarding resources tailored to role-specific training.
  • Design training modules, materials, and resources related to Onboarding and Sales Capabilities.
  • Work closely with our Talent Systems team to build and update learning programs.
  • Act as a point of contact for questions and concerns as it relates to teammate onboarding and Sales Capabilities.
  • Continuously analyze and enhance role-specific onboarding processes based on feedback and data.
Requirements
  • Sales Experience - minimum of 2 years' previous experience in a customer-facing sales role within a similarly situated industry (i.e., consumer packaged goods).
  • Learning and Development Experience - Knowledge of Adult Learning Styles with a focus on the design, development, implementation, and evaluation of training programs; knowledge of eLearning and training mediums.
  • Facilitation Experience - Comfortable facilitating training content to varying sizes of audiences but in-person and virtually; asks probing questions, provides feedback, and adjusts facilitation style in-the-moment based on learner's needs to ensure knowledge transfer.
  • Organizational Skills - Ability to manage a diverse portfolio of projects, quickly mediate between competing priorities, prioritize work and practice effective time management with the ability to organize and work effectively with leaders and peers.
  • Communication Skills - Ability to communicate clearly and concisely both in writing and verbally with all levels within an organization.
  • Interpersonal Skills - Ability to develop partnerships and influence effectively across all areas of the organization; effectively manage conflict, coach and counsel for development, and win the trust of others at all levels.
Work Environment

This role will be based in Charlotte, NC, and will require travel up to 35% of the time across multiple CCCI territories.

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

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