Education Manager

6 days ago


Charlotte, North Carolina, United States Sylvan Learning Full time
{"title": "Education Manager", "description": "Job Summary

We are seeking an experienced Education Manager to join our team at Sylvan Learning Center of Charlotte (Ballantyne). The successful candidate will be responsible for maintaining instructional and operational excellence, ensuring a high-quality learning experience for our students.

Key Responsibilities
  • Assist the Director in preparing materials for parent conferences, assessments, and tours.
  • Tutor students as needed based on scheduling requirements.
  • Help manage the instructional quality of student programs on an ongoing basis.
  • Assist the Director with day-to-day responsibilities, including managing instruction, monitoring student attendance, and collecting payments.
  • Provide exceptional customer service to students, parents, and potential customers.
  • Field calls from current families and manage scheduling changes.
  • Lead administrative tasks, such as phone reception, word processing, data entry, and filing.
  • Maintain the professional appearance of the Center according to Sylvan standards.
  • Support standards and procedures to ensure student safety and well-being.
Requirements
  • Four-year degree and teaching and/or tutoring experience required.
Skills and Abilities
  • Strong customer service, interpersonal, and communication skills.
  • Proven ability to communicate effectively in writing and proofread/edit copy.
  • Strong organizational skills and ability to manage multiple tasks and be flexible.
", "lang_code": "en"}

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