Administrative Support Associate

7 days ago


Albany, New York, United States Albany Medical Center Full time
Job Summary

We are seeking a highly skilled and detail-oriented Administrative Support Associate to join our team at Albany Medical Center. As a key member of our Patient Care Service, you will play a vital role in ensuring the smooth operation of our medical units.

Key Responsibilities
  • Assemble and maintain accurate patient records, ensuring timely and efficient processing of data.
  • Provide exceptional customer service to patients, families, and healthcare team members, responding to inquiries and resolving issues in a professional and courteous manner.
  • Operate office equipment, including photocopiers, fax machines, and computers, to support administrative tasks and patient care.
  • Order supplies, materials, and services as needed, maintaining accurate records and reports.
  • Collaborate with healthcare team members to implement specialized projects and improve patient care outcomes.
Requirements
  • High school diploma or equivalent required; post-high school training or related work experience preferred.
  • Certification with the National Association of Health Unit Coordinators (NAHUC) is a plus.
  • Minimum one year of healthcare or clerical experience; ability to work efficiently in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
What We Offer

Albany Medical Center is committed to providing a supportive and inclusive work environment, with opportunities for professional growth and development. We offer competitive compensation and benefits, including health insurance, retirement plans, and paid time off.

Join our team and contribute to the delivery of exceptional patient care and service at Albany Medical Center.



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