Administrative Support Associate V
3 weeks ago
We are seeking an experienced Administrative Support Associate V - Health Unit Coordinator to join our team at Albany Medical Health System. This role will provide administrative support to the Pediatric ICU department, ensuring the smooth operation of the unit and providing exceptional patient care.
Key Responsibilities- Administrative Support: Provide administrative support to the Pediatric ICU department, including preparing and maintaining patient records, filing data, and obtaining reports and data necessary for departmental operations.
- Customer Service: Greet and assist visitors in a courteous manner, answer phones in a professional tone, and record/relay messages accurately.
- Communication: Locate key personnel to direct calls and respond to inquiries, make appointments, and book rooms as necessary.
- Reporting and Data Management: Prepare and distribute outgoing reports via email and inter-departmental mail, maintain department reports, and operate office machines such as photocopiers and fax machines.
- Supply Management: Order materials, supplies, forms, and services, and complete records and reports.
- Clinical Information Systems: Utilize clinical and patient information systems to support the delivery of patient care.
- Specialized Projects: Assist in the implementation of specialized projects.
- Education: High school diploma or equivalent (GED) with post-high school training or related work experience.
- Certification: Certification with the National Association of Health Unit Coordinators (NAHUC) preferred.
- Experience: Minimum of one-year healthcare or clerical experience preferred.
- Skills: Ability to operate basic office equipment (fax, photocopier, calculator) and demonstrate basic computer skills. Ability to communicate effectively on a wide range of issues with internal and/or external customers, initiate follow-up actions. Ability to work with others to accomplish a task or goal, be flexible in work practices, procedures, and/or processes, work efficiently with others to find solutions.
Albany Medical Health System is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes.
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Administrative Support Associate V
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