Customer Service Liaison
3 days ago
Ingram Content Group is seeking a skilled Customer Relations Representative to join our Tennessee Book Company team in the Greater Nashville Area.
This role involves serving as the primary point of contact for customers, providing exceptional service and support to ensure their needs are met.
Key Responsibilities:
- Develop and maintain strong relationships with customers to drive business growth and retention
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Collaborate with internal teams to provide seamless customer experiences
- Stay up-to-date on product knowledge and industry trends to provide informed solutions
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong problem-solving and analytical skills
- Proficiency in CRM software and other relevant tools
About Ingram Content Group:
Ingram Content Group is a leading provider of book and media distribution services. We are committed to delivering exceptional customer experiences and driving business growth through innovative solutions.
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