Customer Service Representative

3 weeks ago


Billings, Montana, United States Holiday Companies Full time

Customer Service Representative Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Holiday Companies. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting sales of our products.

Key Responsibilities:

  • Provide excellent customer service to our customers, responding to their inquiries and resolving their complaints in a timely and professional manner.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Maintain a clean and organized store environment, adhering to company standards and policies.
  • Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
  • Participate in ongoing training and development to improve customer service skills and product knowledge.

Requirements:

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a variety of shifts, including evenings and weekends.
  • Strong communication and problem-solving skills.
  • Ability to lift up to 30 pounds and stand for long periods of time.

What We Offer:

  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Flexible scheduling to accommodate your needs.
  • A fun and dynamic work environment.

Equal Opportunity Employer:

Holiday Companies is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.



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