Customer Service Representative
3 days ago
Enterprise Mobility is seeking a highly skilled and customer-focused individual to join our team as a Customer Assistance Representative. This role is responsible for providing exceptional customer service, assisting with rental operations, and ensuring a seamless experience for our customers.
Key Responsibilities:- Provide high-level customer service through face-to-face interactions and phone calls
- Assist with rental operations, including processing returns and check-ins
- Market the company and its services to customers
- Understand and communicate rental terms and conditions
- Perform administrative tasks, such as research and billing support
- High school diploma or equivalent required
- Must be at least 21 years of age and qualified to drive under DOT regulations
- Valid driver's license with no more than 2 moving violations in the past 3 years
- No drug or alcohol-related conviction on driving record in the past 5 years
- Competitive hourly rate of $18
- Robust benefits package, including paid time off, employee discount, and extended health benefits
This is a full-time position located at our Billings Truck Rental location. The schedule available is Monday - Friday, 8am - 5pm.
Enterprise Mobility is an Equal Opportunity Employer and values diversity in the workplace. We are committed to providing a safe and inclusive environment for all employees and customers.
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