Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Enterprise Mobility Inc. As a key member of our airport team, you will be responsible for providing exceptional customer service to our clients, ensuring a seamless and enjoyable experience.
Key Responsibilities:
- Meet and greet customers in a professional and friendly manner
- Provide superior customer service by understanding and communicating rental terms and conditions, vehicle features, and other services
- Offer additional customer assistance by providing directions, maps, local area information, and appropriate service information
- Answer incoming calls for reservations, rate quotes, general questions, and provide information and resolution for customers, other branches, and other vendors
- Place outgoing calls for callback management and miscellaneous calls as assigned
Requirements:
- Must be at least 18 years old
- High School Diploma or G.E.D. required
- Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
What We Offer:
- Competitive compensation package
- Paid time off
- Health, dental, vision insurance; life insurance; prescription coverage
- Employee discounts on car rentals, car purchases, and more
- 401(k) retirement plan with company match and profit sharing
Work Schedule:
- Thursday - Monday, 10am - 7pm
- Thursday - Monday, 9am - 6pm
About Us:
Enterprise Mobility Inc is a family-owned, world-class portfolio of brands and leading provider of mobility solutions worldwide. We operate a global network with 80,000 dedicated team members across nearly 100 countries, and more than 2.1 million vehicles taking our customers where they want to go.
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