Customer Service Representative

4 weeks ago


Billings, Montana, United States Enterprise Mobility Inc Full time
Job Overview

Enterprise Mobility Inc is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is responsible for providing exceptional customer service, ensuring a positive experience for all customers, and facilitating the rental process.

We offer a competitive compensation package, including a starting wage of $17/hour plus bonus/commission opportunities. Our benefits package includes paid time off, health insurance, and a 401(k) retirement plan with company match.

The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply.

Responsibilities

  • Meet and greet customers in a professional and friendly manner
  • Provide superior customer service by understanding and communicating rental terms and conditions
  • Offer additional customer assistance by providing directions, maps, and local area information
  • Answer incoming calls for reservations and general questions
  • Place outgoing calls for callback management

Qualifications

  • Must be at least 18 years old
  • High School Diploma or G.E.D. required
  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years


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