Customer Service Representative
4 weeks ago
Enterprise Mobility Inc is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is responsible for providing exceptional customer service, ensuring a positive experience for all customers, and facilitating the rental process.
We offer a competitive compensation package, including a starting wage of $17/hour plus bonus/commission opportunities. Our benefits package includes paid time off, health insurance, and a 401(k) retirement plan with company match.
The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply.
Responsibilities
- Meet and greet customers in a professional and friendly manner
- Provide superior customer service by understanding and communicating rental terms and conditions
- Offer additional customer assistance by providing directions, maps, and local area information
- Answer incoming calls for reservations and general questions
- Place outgoing calls for callback management
Qualifications
- Must be at least 18 years old
- High School Diploma or G.E.D. required
- Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years
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