Customer Service Representative

4 weeks ago


Billings, Montana, United States Diana Larson - State Farm Agent Full time

h3Job Description/h3brAs a Customer Relations Representative with Diana Larson - State Farm Agent, you will be responsible for generating exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.brbrWe are searching for a dedicated and customer-focused team member who is able to effectively relate to customers, answer their questions, and anticipate their needs. The ideal candidate will have excellent communication skills to assist customers and coordinate with other agency team members.brbrResponsibilities:ulliEstablish customer relationships and follow up with customers as needed./liliProvide prompt, accurate, and friendly customer service./liliUse a customer-focused, needs-based review process to educate customers about insurance options./li/ulQualifications:ulliDedicated to customer service/liliAble to effectively relate to a customer, answer their questions, and anticipate their needs./liliExcellent communication skills to assist customers and coordinate with other agency team members/li/ulBenefits:ulliHourly pay plus commission/bonus/liliGrowth potential/Opportunity for advancement within my office/liliPaid time off (vacation and personal/sick days)/liliHealth benefits/liliValuable career-building experience/li/ul



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