Front Desk Agent Concierge Representative

3 weeks ago


Jacksonville, Florida, United States Extended Stay Full time

Job Summary

As a Guest Services Rep at Extended Stay, you'll be the face of our brand, delivering top-notch service to our guests. Your primary responsibilities will include handling guest inquiries, processing transactions, and maintaining accurate records.

Key Responsibilities

  1. Guest Service: Assist guests with their needs, provide recommendations, and resolve any issues that may arise during their stay.
  2. Reservations and Departures: Process new bookings, manage existing reservations, and ensure smooth check-in and check-out procedures.
  3. Data Collection: Gather relevant guest information for future marketing opportunities and business development.

Compensation and Benefits

We offer an annual salary of $48,000 - $60,000, based on experience, along with a comprehensive benefits package including health insurance, retirement plan, and paid time off.



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