Front Desk Associate

7 days ago


Jacksonville, Florida, United States Planet Fitness - PageJAX Group Full time
About the Opportunity

We are proud to offer competitive salaries and benefits packages to attract and retain top talent. As a Front Desk Associate, you will play a critical role in delivering exceptional customer experiences and helping us achieve our mission of making fitness accessible to everyone.

Job Summary

The successful candidate will be responsible for managing the front desk area, responding to member inquiries, and ensuring that all transactions are processed accurately and efficiently.

Key Responsibilities:
  • Manage the front desk area, including handling phone calls, member check-ins, and account updates.
  • Respond to member inquiries and resolve issues in a timely and professional manner.
  • Process transactions, including membership sign-ups and renewals.
  • Collaborate with colleagues to ensure seamless communication and support.

This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.



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