Front Desk Liaison

3 days ago


Jacksonville, Florida, United States UF Health Full time

Job Title:

The Front Desk Liaison plays a critical role in ensuring seamless patient flow and efficient administrative processes at UF Health.

Responsibilities:

  • Schedule patient appointments efficiently and effectively
  • Interview patients to obtain demographic and financial information
  • Register patients and perform other registration functions
  • Order laboratory tests and other tests via the computer system at the direction of physicians
  • Announce the arrival of patients and answer incoming telephone calls for the department/practice

Requirements:

  • High School Diploma or GED
  • Minimum of two (2) years experience in a clinical office setting with extensive patient registration, front desk, and insurance experience and knowledge
  • Excellent decision-making skills and initiative
  • Detailed-oriented and organized
  • Excellent verbal and written communications skills in the English language
  • Basic arithmetic skills necessary for cashiering
  • Data entry experience required
  • Ability to prioritize tasks and organize workflow
  • Must be able to handle stressful situations in a professional customer service related manner

Estimated Salary:

$45,000 - $55,000 per year, depending on experience.



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