Front Desk Liaison
3 days ago
Job Title:
The Front Desk Liaison plays a critical role in ensuring seamless patient flow and efficient administrative processes at UF Health.
Responsibilities:
- Schedule patient appointments efficiently and effectively
- Interview patients to obtain demographic and financial information
- Register patients and perform other registration functions
- Order laboratory tests and other tests via the computer system at the direction of physicians
- Announce the arrival of patients and answer incoming telephone calls for the department/practice
Requirements:
- High School Diploma or GED
- Minimum of two (2) years experience in a clinical office setting with extensive patient registration, front desk, and insurance experience and knowledge
- Excellent decision-making skills and initiative
- Detailed-oriented and organized
- Excellent verbal and written communications skills in the English language
- Basic arithmetic skills necessary for cashiering
- Data entry experience required
- Ability to prioritize tasks and organize workflow
- Must be able to handle stressful situations in a professional customer service related manner
Estimated Salary:
$45,000 - $55,000 per year, depending on experience.
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