Front Desk Night Auditor
2 days ago
We are seeking a skilled and detail-oriented Front Desk Night Auditor to join our team at Concord Hospitality. As a Front Desk Night Auditor, you will play a vital role in ensuring the smooth operation of our hotel during evening hours.
Job SummaryThe Front Desk Night Auditor is responsible for processing credit card transactions, handling phone systems, verifying hotel room availability, performing check-in and check-out procedures, administering guest payment policies, and preparing folios for departing guests.
Responsibilities:- Process credit card transactions and other payments for the day
- Handle phone system, transferring calls, reservations, etc.
- Verify and balance hotel room availability
- Perform check-in and check-out procedures
- Administer guest payment policies and look for errors from the day shifts
- Prepare folios for the morning departing guests
- Maintain overall lobby appearance and assist with AM breakfast set up if needed
- Be versed in all hotel emergency procedures
We offer competitive wages of $15/hour and a comprehensive benefit package, including medical/dental/vision plans, life insurance, short/long-term disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Our company culture is based on five cornerstones: Quality, Integrity, Community, Profitability, and Fun. We strive to provide a great work environment for our associates and value their contributions to our success.
RequirementsTo be successful as a Front Desk Night Auditor, you should have excellent communication and problem-solving skills, be proactive and responsive, and have a keen sense of responsibility. You should also be able to work independently and as part of a team.
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