Front Desk Representative

3 weeks ago


Jacksonville, Florida, United States DoubleTree by Hilton Jacksonville Airport Full time
DoubleTree by Hilton Jacksonville Airport is a dynamic and fast-paced work environment that prides itself on providing exceptional customer service. As a Front Desk Agent, you will be the face of our hotel, responsible for greeting guests, registering them, and ensuring their stay with us is memorable.

We offer a competitive salary of $12.50 - $15.00 per hour, depending on experience. In addition to your hourly rate, you will also receive a quarterly bonus and discounts at Hilton hotels and resorts worldwide.

Key Responsibilities:
  • Greet guests immediately with a friendly smile and provide prompt and courteous service.
  • Register guests, process payments, and issue room keys.
  • Answer phone calls and respond to guest inquiries in a professional and timely manner.

Requirements:
  • High school diploma or equivalent required.
  • No prior experience necessary, but previous hospitality experience preferred.
  • Ability to stand for long periods, move throughout the front office, and perform essential job functions.

What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for advancement and professional growth.
  • A comprehensive benefits package, including health insurance and 401(k) matching.


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