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Ticketing Operations Administrative Coordinator

2 months ago

Houston, Texas, United States AEG Full time
Application Process

Overview

AEG, a leader in the management of public assembly venues, is seeking a dedicated Box Office Administrative Assistant. This role is pivotal in providing comprehensive administrative support to the Ticketing Director and associated departments. The position is situated within a dynamic environment that encompasses multiple major venues, offering a unique opportunity for professional growth.

Key Responsibilities

Responsibilities include, but are not limited to:
  • Drafting and managing correspondence, reports, and documentation with precision and timeliness.
  • Handling routine communications independently, ensuring clarity and professionalism.
  • Screening calls and visitors, delivering essential information regarding operations and events.
  • Compiling and analyzing daily sales and financial reports, contributing to the overall financial oversight.
  • Assisting in the preparation and proofreading of reports and related documents.
  • Gaining proficiency in the purchasing system to facilitate order requests.
  • Managing incoming and outgoing correspondence, ensuring prompt responses.
  • Maintaining organized records of attendance, event files, and financial documents.
  • Overseeing the inventory of office supplies and materials.
  • Coordinating with part-time ticket sellers and managing communications as necessary.
  • Utilizing computerized ticketing systems to issue event tickets as required.
  • Performing additional duties as assigned.
Qualifications

To excel in this role, candidates should possess:
  • Exceptional communication skills, both written and verbal.
  • Strong organizational abilities and a meticulous approach to work.
  • A commitment to maintaining confidentiality and professionalism.
  • A minimum of two years of college-level business training, coupled with three years of administrative experience, or an equivalent combination of education and experience.
  • Familiarity with scheduling and ticketing software is advantageous.
Skills and Competencies

Successful candidates will demonstrate:
  • Strong interpersonal skills and adaptability in a fast-paced environment.
  • The ability to prioritize tasks effectively and manage time efficiently.
  • Proficiency in standard office software and equipment.
Additional Requirements

Candidates must be prepared to work flexible hours, including evenings and weekends, as necessary. A valid driver's license is required.

Physical Requirements

This role may involve standing for extended periods and moving throughout the facility during events. Reasonable accommodations will be made for individuals with disabilities.

Note

The responsibilities outlined above are subject to change and do not encompass all duties that may be assigned. AEG is an Equal Opportunity/Affirmative Action employer, encouraging diverse candidates to apply.