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Studio Operations Manager

2 months ago

Franklin, Tennessee, United States RockBox Fitness Full time
Job Description

Job Title: Business Development Executive

Job Summary:

RockBox Fitness is seeking a highly motivated and results-driven Business Development Executive to join our team. As a Business Development Executive, you will be responsible for leading and coordinating sales drivers, training and developing staff, and providing exceptional customer service.

Key Responsibilities:

  • Lead and coordinate sales drivers, including member events, studio events, and outreach promotions.
  • Develop and implement sales strategies to drive revenue growth and achieve sales targets.
  • Train and develop staff to become top sales performers, providing ongoing coaching and support.
  • Work directly with the Head Trainer to increase studio utilization and workout traffic.
  • Provide and maintain a high level of customer service, ensuring member satisfaction and retention.
  • Oversee the sales and operational systems, ensuring seamless execution and continuous improvement.
  • Coordinate and lead monthly team meetings, fostering a collaborative and results-driven environment.
  • Model all studio activities through self-involvement, leading by example and demonstrating a strong work ethic.
  • Member issue resolution, ensuring prompt and effective resolution of member concerns.
  • Responsible for staffing requirements within the studio, ensuring adequate staffing levels to meet sales and operational demands.
  • Resolving any staff issues, maintaining a positive and productive work environment.
  • Staff scheduling, ensuring efficient and effective scheduling to meet sales and operational needs.
  • Studio cleanliness, maintaining a clean and safe environment for members and staff.
  • Responsible for studio lead acquisition, identifying and pursuing new business opportunities.
  • Attend and participate in workouts weekly, staying connected with members and staff.

Additional Responsibilities and Opportunities:

In addition to the single studio Business Development Executive position, there is the possibility for future multi-unit management opportunity for someone with a proven track record of multi-unit management and multi-unit staffing. The individual who is selected for single or multi-unit management must have a proven sales track record with examples of quickly staffing a top sales team to drive results.

Requirements:

  • Self-starter with a hustler mentality, driven to achieve sales targets and exceed expectations.
  • Excellent sales, management, and administrative skills, with a proven track record of success.
  • Excellent verbal and written communication skills, with the ability to effectively communicate with members, staff, and management.
  • Enthusiastic, energetic, personable, and friendly disposition, with a passion for health and wellness.
  • Team player, with the ability to work collaboratively with staff and management to achieve sales and operational goals.
  • Results-driven and sales-savvy, with a proven track record of success in sales and management.
  • Experience leading and managing others, with a proven track record of success in staff development and management.

Benefits:

  • Top performers salary with commissions and bonuses, with the potential to earn between $65-$75k.
  • Uncapped commission structure, allowing you to create your own paycheck.
  • Monthly management bonus opportunities, based on meeting monthly KPI targets.