Restaurant Operations Manager
1 week ago
Job Summary:
Zaxby's is seeking a highly motivated and experienced General Manager to lead our restaurant team. As a General Manager, you will be responsible for managing the day-to-day operations of our store location, ensuring exceptional customer service, and driving sales and profit growth.
Key Responsibilities:- Sales and Profit Growth: Develop and implement strategies to increase sales and profits, working within the framework of company values and policies.
- Store Operations: Oversee the day-to-day operations of the store, including managing staff, inventory, and facilities.
- Customer Service: Ensure that every customer receives exceptional service, meeting our high standards of product quality and service.
- Team Management: Supervise and motivate Team Members, Shift Managers, and Assistant Managers to perform to their highest possible level of ability.
- Marketing and Promotion: Execute all marketing plans, including local store marketing, to build repeat customer visits and drive sales growth.
- Financial Management: Review income statements and progress toward goals with the District Manager, taking action to solve problems as necessary.
- Communication: Communicate openly and honestly with subordinates, superiors, and all others about plans, progress, and problems.
Requirements:
- Minimum 2 years of restaurant management experience.
- Proven track record of sales and profit growth.
- Excellent leadership and communication skills.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- High school diploma or equivalent required; bachelor's degree preferred.
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