Customer Service Representative
2 weeks ago
Innova Solutions is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and ensuring customer satisfaction.
Key Responsibilities:- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer complaints and issues in a fair and efficient manner.
- Provide product and service information to customers, answering questions and addressing concerns.
- Collaborate with internal teams to resolve customer issues and improve customer satisfaction.
- Meet or exceed customer satisfaction targets and key performance indicators (KPIs).
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- 1-2 years of customer service experience in a call center or retail environment.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet productivity targets.
- Basic computer skills and proficiency in CRM software.
- Competitive hourly rate and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
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Customer Service Representative
2 weeks ago
Westborough, Massachusetts, United States Innova Solutions Full timeJob Title: Call Center Representative - Financial ServicesInnova Solutions is seeking a highly skilled Call Center Representative to join our team in Westborough, MA.Job Summary:We are looking for a customer-focused individual to provide exceptional service and support to our clients in the financial services industry. As a Call Center Representative, you...
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Customer Service Representative
2 weeks ago
Westborough, Massachusetts, United States Innova Solutions Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Innova Solutions.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service and support to our clients on a daily basis. This includes phone interaction, problem...
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Customer Service Representative
4 weeks ago
Westborough, Massachusetts, United States Innova Solutions Full timeCustomer Service Representative - Financial ServicesInnova Solutions is seeking a skilled Customer Service Representative to join our team in Westborough, MA. As a Call Center Representative - Financial Services, you will be responsible for providing quality customer service and support to customers on a daily basis.Key Responsibilities:Provides quality...
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Customer Service Representative
1 week ago
Westborough, Massachusetts, United States Innova Solutions Full timeCustomer Service Representative OpportunityInnova Solutions is seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a...
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Customer Service Representative
4 weeks ago
Westborough, Massachusetts, United States Innova Solutions Full timeCustomer Service Representative - Financial ServicesInnova Solutions is seeking a skilled Customer Service Representative to join our team in Westborough, MA. As a Call Center Representative - Financial Services, you will be responsible for providing quality customer service and support to customers on a daily basis.Key Responsibilities:Provide exceptional...
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Customer Service Representative
2 weeks ago
Westborough, Massachusetts, United States Innova Solutions Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Innova Solutions.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service and support to our clients on a daily basis. This includes responding to customer...
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Customer Service Representative
2 weeks ago
Westborough, Massachusetts, United States Innova Solutions Full timeCustomer Service Representative Job DescriptionInnova Solutions is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients on a daily basis.Key Responsibilities:Provide quality customer service and support via phone,...
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Customer Service Representative
4 weeks ago
Westborough, Massachusetts, United States Innova Solutions Full timeCustomer Service RepresentativeInnova Solutions is seeking a skilled Customer Service Representative to join our team.Job Summary:We are looking for a highly motivated and customer-focused individual to provide exceptional service to our clients. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues,...
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Customer Service Representative
2 weeks ago
Westborough, Massachusetts, United States American Cybersystems Full timeCustomer Service Representative PositionInnova Solutions is immediately hiring for a Customer Service Representative. This is a full-time/contract to hire position with a duration of 12 months. The location is Westborough, MA, and the role is hybrid.Training ScheduleThe training schedule is Monday to Friday, 8am-4:30pm. This is a great opportunity to join a...
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Customer Service Representative
2 weeks ago
Westborough, Massachusetts, United States Innova Solutions Full timeJob Title: Call Center RepresentativeWe are seeking a highly skilled and customer-focused Call Center Representative to join our team at Innova Solutions.Job Summary:The Call Center Representative will be responsible for providing exceptional customer service and support to our clients through phone interactions, problem resolution, and account transaction...
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Customer Service Representative
2 weeks ago
Westborough, Massachusetts, United States Innova Solutions Full timeFinancial Services Call Center Representative OpportunityInnova Solutions is seeking a highly skilled and motivated Call Center Representative to join our team in Westborough, MA. As a Call Center Representative, you will be responsible for providing exceptional customer service to our clients in the financial services industry.Key Responsibilities:Respond...
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Customer Service Representative
2 weeks ago
Westborough, Massachusetts, United States Innova Solutions Full timeJob Title: Call Center RepresentativeInnova Solutions is seeking a highly skilled and customer-focused Call Center Representative to join our team.Job Summary:We are looking for a talented individual to provide exceptional customer service and support to our clients. As a Call Center Representative, you will be responsible for handling customer inquiries,...
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Customer Service Representative
3 weeks ago
Westborough, Massachusetts, United States Innova Solutions Full timeJob Title: Call Center RepresentativeInnova Solutions is seeking a highly skilled and customer-focused Call Center Representative to join our team.Job Summary:We are looking for a talented individual to provide exceptional customer service and support to our clients. As a Call Center Representative, you will be responsible for handling customer inquiries,...
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Customer Service Representative
2 weeks ago
Westborough, Massachusetts, United States Innova Solutions Full timeJob Title: Customer Service RepresentativeInnova Solutions is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Handle inbound calls and...
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Customer Service Representative
7 days ago
Westborough, Massachusetts, United States Innova Solutions Full timeCustomer Service Representative Job DescriptionInnova Solutions is seeking a highly skilled and customer-focused Customer Service Representative to join our team in Westborough, MA.Job Type: Full-time/ContractLocation: Westborough, MA 01581 (Hybrid Role)Duration: 12 Months (Temp to Perm)As a Customer Service Representative, you will be responsible for...
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Customer Service Representative
3 weeks ago
Westborough, Massachusetts, United States Innova Solutions Full timeInnova Solutions is seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service in a fast-paced environment. **Job Summary:** We are looking for a Customer Service Representative to work in a hybrid role, providing support to our...
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Customer Service Representative
7 days ago
Westborough, Massachusetts, United States Innova Solutions Full timeFinancial Services Call Center Representative OpportunityInnova Solutions is seeking a highly skilled and motivated Call Center Representative to join our team in Westborough, MA. As a Call Center Representative, you will be responsible for providing exceptional customer service to our clients in the financial services industry.Key Responsibilities:Respond...
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Customer Service Representative
2 weeks ago
Westborough, Massachusetts, United States Innova Solutions Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Innova Solutions.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service and support to our clients on a daily basis. This includes responding to customer...
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Customer Service Representative
3 weeks ago
Westborough, Massachusetts, United States Innova Solutions Full timeJob Title: Call Center RepresentativeInnova Solutions is seeking a highly skilled Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide quality customer service and support via phone, email, and chat.Resolve...
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Customer Service Representative
2 weeks ago
Westborough, Massachusetts, United States Innova Solutions Full timeJob Title: Call Center RepresentativeInnova Solutions is seeking a highly skilled Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide quality customer service and support to clients via phone, email, and...