Customer Service Representative

3 hours ago


Westborough, Massachusetts, United States Innova Solutions Full time
Job Title: Call Center Representative

Innova Solutions is seeking a highly skilled Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Provide quality customer service and support to clients via phone, email, and chat.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Process customer transactions and maintain accurate records.
  • Provide product knowledge and technical assistance to customers.
  • Communicate effectively with customers and internal teams to resolve issues.
Requirements:
  • 1-2 years of experience in a call center or customer service role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet productivity standards.
  • Basic computer skills and knowledge of CRM software.
What We Offer:
  • A competitive hourly rate of $25.
  • A hybrid work environment with opportunities to work from home.
  • Ongoing training and development opportunities.
  • A collaborative and dynamic team environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, please submit your application.



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