Restaurant Operations Manager

2 months ago


Brownsville, Texas, United States Wendy's Full time
Job Summary

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Wendy's. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.

Key Responsibilities
  • Operations Management: Oversee the daily operations of the restaurant, including managing inventory, scheduling, and labor costs.
  • Customer Service: Ensure that all customers receive exceptional service, responding to complaints and resolving issues in a timely and professional manner.
  • Team Leadership: Lead and motivate a team of employees, providing coaching, training, and development opportunities to ensure they have the skills and knowledge needed to succeed.
  • Quality Control: Monitor and maintain high standards of quality in all aspects of the restaurant, including food preparation, presentation, and cleanliness.
  • Compliance: Ensure that all company policies and procedures are followed, including health and safety regulations, employment laws, and financial controls.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: At least 1 year of restaurant experience, with a minimum of 6 months in a supervisory or management role.
  • Skills: Strong leadership and communication skills, with the ability to motivate and inspire a team. Excellent customer service skills, with the ability to resolve conflicts and complaints in a professional manner. Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including health insurance, paid time off, and retirement savings.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth, with a clear path for promotion and development.
  • Team Environment: A dynamic and supportive team environment, with a focus on collaboration and teamwork.


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