Operations Manager

5 days ago


Brownsville, Texas, United States Buckle LLC Full time
Job Summary

The Operations Manager is a key member of our team, responsible for ensuring the smooth operation of our retail stores. This role involves overseeing various operational tasks, managing promotions, and providing excellent customer service.

Key Responsibilities
  • Manage daily store operations, including inventory management, visual merchandising, and customer service.
  • Develop and implement visual merchandising strategies to drive sales and enhance the shopping experience.
  • Lead onboarding and selection activities, including monitoring hiring dashboards and completing onboarding with new teammates.
  • Complete inventory reviews, including year-end inventory, and maintain accurate records.
  • Develop and maintain knowledge of Point of Sale (POS) software and ensure its effective use.
  • Provide excellent customer service, resolving questions and requests in a timely and courteous manner.
  • Monitor and report security risks and thefts, and take proactive steps to prevent or handle these situations.
  • Complete special orders and phone calls to guests, ensuring timely and accurate fulfillment.
  • Keep supplies in stock and organized, and maintain a neat and clean work area.
  • Perform other duties as assigned, including handling maintenance issues and communicating policy violations to management.
Requirements
  • High school diploma or equivalent required; related retail experience and/or training preferred.
  • Ability to work a flexible schedule, including mornings, evenings, and weekends, and holidays as needed.
  • Physical ability to lift and maneuver 50lbs throughout the store and backroom.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer

Buckle LLC is an equal opportunity employer committed to hiring and developing the most qualified teammates from the available workforce in the communities we serve. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.


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