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Freight Broker/Dispatch Coordinator

1 month ago


Houston, Texas, United States Freightlined Carrier LLC Full time
Job Overview

Freightlined Carrier LLC is seeking a highly skilled Freight Broker/Dispatch Coordinator to join our team. As a key member of our logistics operations, you will play a vital role in coordinating the transportation of goods between shippers and carriers.

Key Responsibilities:

  • Coordinate and manage the transportation of goods for clients
  • Negotiate rates and contracts with carriers and shippers
  • Develop and maintain relationships with carriers, shippers, and customers
  • Utilize cold-calling techniques to acquire new freight, carriers, and shippers throughout the United States
  • Track shipments and provide updates to clients
  • Ensure compliance with transportation regulations and industry standards
  • Handle customer inquiries and resolve any issues or concerns
  • Collaborate with internal teams to ensure efficient transportation operations

Requirements:

  • Inside sales or customer service experience in a business-to-business environment
  • Successful track record of building relationships with stakeholders or customers that have resulted in high customer satisfaction
  • Knowledge of US traffic lanes, equipment types, and various modes (air, ocean, truck, trailer, TL, LTL) preferred
  • Strong analytical skills with the ability to interpret complex data and market trends
  • In-depth understanding of the freight market and its seasonal volatility
  • Excellent negotiation skills and ability to strategize effectively
  • Strong communication skills, both written and verbal, with the ability to facilitate cross-functional collaboration
  • Prior experience with Transportation Management software and RMIS preferred but not required
  • Must be skilled in the operation of MS Office software programs, including Microsoft Word, Excel, and PowerPoint
  • High-level computer knowledge is preferred; somebody who knows their way around computers and understands the vital nature of technological integration in logistics
  • Must be able to work with other departments to increase overall productivity for the company
  • Ability to manage multiple projects with a sense of urgency while maintaining a high degree of accuracy required
  • Ability to work independently and as part of a team, with a high degree of enthusiasm, professionalism, and motivation
  • Regular, predictable, and full attendance is an essential function of the job

Work Schedule:

  • Day shift
  • Evening shift
  • Morning shift
  • Night shift

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