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Freight Broker/Dispatch Coordinator
1 month ago
Freightlined Carrier LLC is seeking a highly skilled Freight Broker/Dispatch Coordinator to join our team. As a key member of our logistics operations, you will play a vital role in coordinating the transportation of goods between shippers and carriers.
Key Responsibilities:
- Coordinate and manage the transportation of goods for clients
- Negotiate rates and contracts with carriers and shippers
- Develop and maintain relationships with carriers, shippers, and customers
- Utilize cold-calling techniques to acquire new freight, carriers, and shippers throughout the United States
- Track shipments and provide updates to clients
- Ensure compliance with transportation regulations and industry standards
- Handle customer inquiries and resolve any issues or concerns
- Collaborate with internal teams to ensure efficient transportation operations
Requirements:
- Inside sales or customer service experience in a business-to-business environment
- Successful track record of building relationships with stakeholders or customers that have resulted in high customer satisfaction
- Knowledge of US traffic lanes, equipment types, and various modes (air, ocean, truck, trailer, TL, LTL) preferred
- Strong analytical skills with the ability to interpret complex data and market trends
- In-depth understanding of the freight market and its seasonal volatility
- Excellent negotiation skills and ability to strategize effectively
- Strong communication skills, both written and verbal, with the ability to facilitate cross-functional collaboration
- Prior experience with Transportation Management software and RMIS preferred but not required
- Must be skilled in the operation of MS Office software programs, including Microsoft Word, Excel, and PowerPoint
- High-level computer knowledge is preferred; somebody who knows their way around computers and understands the vital nature of technological integration in logistics
- Must be able to work with other departments to increase overall productivity for the company
- Ability to manage multiple projects with a sense of urgency while maintaining a high degree of accuracy required
- Ability to work independently and as part of a team, with a high degree of enthusiasm, professionalism, and motivation
- Regular, predictable, and full attendance is an essential function of the job
Work Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
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