Bilingual Support Representative

2 days ago


Sens, Bourgogne-Franche-Comté, United States Government Employees Insurance Company Full time

We are seeking a highly skilled and motivated Bilingual Support Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service and support to our customers.

Responsibilities
  • Provide timely and effective communication with customers to resolve their concerns and issues.
  • Promote additional insurance products based on customers' needs and route to licensed sales agents for quotes.
  • Update and maintain accurate customer records and policy details in our system.
  • Assist in managing high call volumes by being available to answer calls at all times during your shift.

The ideal candidate will have strong communication skills, proficiency in Spanish, and previous experience in customer service or sales roles. We offer a competitive salary and benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan and paid time off.



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