Customer Experience Manager

4 weeks ago


Somerville, Massachusetts, United States lululemon athletica Full time

Key Responsibilities:

Assess and fulfill the needs of the business, team, and guests as the Supervisor on Duty.

Ensure all guests receive a quality in-store experience by maintaining operational excellence throughout the shift.

Continuously evaluate the level of guest connection and technical product education to enhance the shopping experience.

Prepare the store for guests and maintain operational readiness throughout the shift.

About the Role:

This is an exciting opportunity to join lululemon athletica as a Guest Experience Lead. As a key member of the team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our guests.



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