User Experience Researcher
4 weeks ago
About the Role
We are seeking a skilled User Experience Researcher to join our design team at SmartBear Software. As a User Experience Researcher, you will be responsible for conducting research on digital products, analyzing user behaviors, and providing data-driven insights to inform design and engineering decisions.
Key Responsibilities
- Define research plans that outline objectives, methodologies, and timelines.
- Collaborate with product design and research colleagues to build impactful solutions for SmartBear customers.
- Execute research using both qualitative and quantitative methods.
- Present findings in a way that informs and guides design and engineering decisions.
Requirements
- BA/BS degree in Design, Human-Computer Interaction, Cognitive Psychology, Computer Science, Business, data analysis, or related field.
- 1-3 years of relevant experience conducting research on digital products; enterprise software experience is a plus.
- Experience conducting user research using various methods, including interviews, surveys, contextual inquiry, concept testing, usability evaluation, product metrics, etc.
Why Work at SmartBear?
- We invest in our employees' success and provide opportunities for growth and development.
- We celebrate our differences and promote a culture of inclusivity and respect.
- We are committed to making a positive impact on our customers and the communities we serve.
About SmartBear
SmartBear is a leading provider of software development and testing tools. We are dedicated to helping developers and testers create high-quality software applications. Our award-winning tools are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations worldwide.
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