Customer Support Specialist

3 weeks ago


Somerville, Massachusetts, United States Formlabs Full time
Key Responsibilities:

As a Customer Support Engineer at Formlabs, you will be responsible for providing top-notch support to our customers. This includes developing and maintaining support materials, such as manuals and tutorials, as well as using cloud-based web platforms to efficiently track and satisfy customer needs.

Requirements:

⁠ ⁠Experience providing technical support for electronics and information systems
⁠ ⁠Able to develop fun and effective support materials that customers actually enjoy using
⁠ ⁠A patient communicator who can explain complex technical issues to any audience
⁠ ⁠A team player who is ready to put in the extra hours in a rapidly changing environment

Preferred Skills:

⁠ ⁠Video production, photography, or graphic design
⁠ ⁠3D modeling and digital fabrication

  • Somerville, Massachusetts, United States Cynet Systems Full time

    Job Title: Patient Gateway Support SpecialistJob Summary: We are seeking a highly skilled Patient Gateway Support Specialist to join our team at Cynet Systems. As a Patient Gateway Support Specialist, you will be responsible for providing exceptional customer service to patients and families through professional, efficient, and effective telephone and online...


  • Somerville, Massachusetts, United States Formlabs Full time

    We're seeking a talented Customer Experience Specialist to join our Form Team. As a key member of our support team, you'll be responsible for delivering exceptional customer experiences through technical support, documentation, and training.Key Responsibilities:Provide top-notch technical support to customers via phone, email, and chatDevelop and maintain...


  • Somerville, Massachusetts, United States The LaSalle Group Full time

    The LaSalle Group is seeking a Sales Operations Support Specialist to support the day-to-day administrative needs of the sales team.The ideal candidate will bring previous sales support experience in manufacturing and have strong communication and technology skills.Sales Operations Support Specialist Responsibilities:Support the order process for factory...


  • Somerville, Massachusetts, United States Delphi-US Full time

    Job Title: Desktop Support SpecialistJob Summary:Delphi-US is seeking a skilled Desktop Support Specialist to provide technical support to various sites throughout Boston. The ideal candidate will have a strong understanding of Windows 10 operating systems and experience with HP and Dell desktops, laptops, and printers.Responsibilities: Provide break/fix...


  • Somerville, Massachusetts, United States Community Cooks Full time

    Administrative Support SpecialistThe Administrative Support Specialist will provide primary administrative support to our Executive Director, along with additional support as needed to CC's small team to ensure smooth organizational, development and program operations. This position offers a unique opportunity for direct experience with and learning about...


  • Somerville, Massachusetts, United States Delphi-US Full time

    Job Title: Desktop Support SpecialistWe are seeking a skilled Desktop Support Specialist to join our team at Delphi-US. As a Desktop Support Specialist, you will provide technical support to our clients' managed devices, including desktop computers, laptops, thin clients, and other peripheral devices.Responsibilities:Provide break/fix technical support for...


  • Somerville, Massachusetts, United States Community Cooks Full time

    Job SummaryWe are seeking an experienced Administrative Support Specialist to provide primary administrative support to our Executive Director, as well as additional support to our small team to ensure smooth organizational, development, and program operations.Key ResponsibilitiesProvide general support to the Executive Director, including processing...


  • Somerville, Massachusetts, United States Community Cooks Full time

    Job SummaryWe are seeking an experienced Administrative Support Specialist to join our team at Community Cooks. The successful candidate will provide primary administrative support to our Executive Director, as well as additional support to our small team to ensure smooth organizational, development, and program operations.Key ResponsibilitiesProvide general...


  • Somerville, Massachusetts, United States Randstad Full time

    Job SummaryWe are seeking a highly skilled Workday Support Specialist to join our team at Randstad. As a key member of our service desk, you will provide technical support services to end-users via telephone and online portal, ensuring seamless resolution of technical issues.Key ResponsibilitiesProvide professional, efficient, and effective customer service...


  • Somerville, Massachusetts, United States RadNet Full time

    About the Role:We are seeking a skilled Technical Support Engineer to join our team at RadNet. As a Technical Support Engineer, you will be responsible for troubleshooting and resolving customer technical inquiries related to eRAD software products.Key Responsibilities:Troubleshoot and resolve customer technical inquiries related to eRAD software...


  • Somerville, Massachusetts, United States Vinfen Full time

    About the Role:Vinfen is seeking a dedicated and compassionate Community Support Specialist to join our team. As a Community Support Specialist, you will work closely with adults with psychiatric conditions to promote their full integration and functioning in the community.Key Responsibilities:Provide evidenced-based and best practice services and supports...


  • Somerville, Massachusetts, United States RadNet Full time

    About the Role:We are seeking a highly skilled Technical Support Engineer to join our team at RadNet. As a Technical Support Engineer, you will be responsible for troubleshooting and resolving customer technical inquiries related to eRAD software products.Key Responsibilities:Troubleshoot and resolve customer technical inquiries related to eRAD software...


  • Somerville, Massachusetts, United States Wyndy LLC Full time

    Job Title: After School Support SpecialistJob Summary: We are seeking a reliable and compassionate individual to provide support to students outside of school hours.Key Responsibilities:* Supervise and engage with students* Assist with homework* Promote a positive learning environmentRequirements:* Strong communication skills* Passion for helping students...


  • Somerville, Massachusetts, United States Wyndy LLC Full time

    Job SummaryWe are seeking a dedicated and compassionate individual to join our team as an After-school Support Specialist at Wyndy LLC. In this role, you will provide assistance and guidance to students, collaborating with staff to create a safe and supportive environment. Key responsibilities include:• Assisting with Homework: Help students complete their...


  • Somerville, Massachusetts, United States Bay Cove Human Services Full time

    Recovery Oriented Support Specialist - Men's Residence Located in Somerville, MA, USA At Bay Cove Human Services, we are committed to partnering with individuals to overcome challenges and realize their personal potential. Our mission is to provide individualized and compassionate services to people facing developmental disabilities, mental illness,...


  • Somerville, Massachusetts, United States Community Cooks Full time

    About Community CooksCommunity Cooks is a Somerville-based nonprofit that mobilizes individuals, businesses, civic, educational, and faith-based groups to provide home-prepared food for vulnerable neighbors. We do this by partnering with shelters, after-school programs, and other human service agencies that provide support for those struggling with food...


  • Somerville, Massachusetts, United States RadNet Full time

    Job OverviewRadNet is seeking a highly skilled and motivated Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing exceptional technical support to our customers, ensuring they receive the best possible experience with our eRAD software products.Key ResponsibilitiesTroubleshoot and resolve...


  • Somerville, Massachusetts, United States firstPRO, Inc Full time

    At firstPRO, Inc, we are seeking a highly skilled Senior Application Support Engineer to join our team. This is a direct hire role with a mix of remote and onsite work. The successful candidate will be responsible for leading a small team of Application Support Engineers, ensuring operational excellence, and driving continuous improvements.Key...


  • Somerville, Massachusetts, United States Power-Flo Technologies Full time

    Job Title:Industrial Automation Application Specialist for Power-Flo TechnologiesClassification:Regular, Full TimeFLSA Status:ExemptPower-Flo Technologies is a high-tech distributor specializing in automation, drives, motion control, machine vision, machine safety, and robots. We are seeking a qualified Automation Controls Engineer to support our team in...


  • Somerville, Massachusetts, United States Triumvirate Environmental Full time

    Environmental SpecialistTriumvirate Environmental is seeking an Environmental Specialist to join our Lab & Onsite Support Services (Lab/OSS) team. As an Environmental Specialist, you will support our clients on-site by managing their hazardous waste programs and projects, utilizing state and federal regulations.Our team provides leading institutions in the...