Client Engagement Specialist

2 weeks ago


Provo, Utah, United States Signals Full time
Job Description

About Signals

Signals is a Marketing Software firm dedicated to empowering businesses to enhance their revenue through innovative automation and tailored interactions. Our cutting-edge solutions, which include chatbots and targeted audience engagement, enable clients to optimize their sales processes and effectively connect with potential customers.

Role Overview

We are in search of a committed professional to fill the role of Client Engagement Specialist. In this position, you will be tasked with offering strategic insights to clients, aiding in the development of marketing campaigns, and ensuring top-notch customer service. This role is perfect for recent graduates or individuals with a few years of experience who have a passion for technology and client relations.

Key Responsibilities

  • Provide expert guidance on utilizing our products and tools for effective conversational marketing.
  • Facilitate client meetings to explore strategies and set objectives.
  • Design chatbots and marketing campaigns aligned with sales goals.
  • Work collaboratively with the team to produce customer reports and analytics.
  • Deliver ROI reports to clients to illustrate value and success.
  • Share insights on quality management, software functionalities, and industry best practices.
  • Foster a culture of outstanding customer service within the organization.

Requirements

  • Proximity to our office location.
  • A bachelor's degree from an accredited institution.
  • A strong dedication to customer satisfaction and service excellence.
  • Ability to quickly grasp new technologies and effectively train others.
  • Exceptional attention to detail and ability to thrive in a dynamic environment.
  • Proficiency in Microsoft Office applications.
  • Capability to simplify complex ideas for clear communication.
  • Outstanding written and verbal communication skills.

Benefits

  • A positive company culture that values your contributions.
  • Opportunity to be part of a rapidly expanding startup environment.
  • Comprehensive health insurance coverage.
  • Generous paid time off policy.


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