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Client Relationship Associate

2 months ago

Provo, Utah, United States NBH Bank Full time

Location: United States

About Us: At NBH Bank, we prioritize a culture that values relationships and simplicity. We believe in understanding the complexities of our clients' lives and providing straightforward solutions.

Role Overview: As a Client Relationship Associate, you will play a vital role in fostering connections with our diverse clientele. This position is perfect for individuals eager to develop a career in finance, with comprehensive training and coaching provided throughout your journey.

Key Responsibilities:

  • Serve as an individual contributor, maintaining a steady pace and achieving results with minimal reliance on team members.
  • Follow established processes and expectations to deliver exceptional service.
  • Support clients in a collaborative environment, focusing on their needs without competition.
  • Ensure accuracy and detail in your work by adhering to specific guidelines.
  • Engage actively in maintaining established policies and structures while working with colleagues and clients.

Client Interaction: You will have the opportunity to introduce clients to new products, services, and digital solutions. Your responsibilities will include processing account transactions and working towards both individual and banking center-specific sales and service goals. Building rapport with clients and fellow associates while treating everyone with respect is essential.

Qualifications:

  • High school diploma or equivalent.
  • Previous experience in banking, cash handling, or financial services is preferred.
  • Demonstrated sales experience of 6+ months is advantageous.
  • A proactive and motivated self-starter.
  • A passion for educating clients about banking products and digital technologies.
  • Strong work ethic with the ability to complete tasks accurately.
  • Logical thinking skills for effective decision-making.
  • Ability to manage multiple tasks simultaneously.
  • Familiarity with various computer and software systems.
  • Competence in performing calculations related to cash and percentages.

Our Commitment: We value our associates as our greatest asset and strive to create a welcoming and empowering work environment. We are dedicated to meritocracy and support our associates in their professional growth.

Incentives and Benefits: This role is eligible for a performance-based incentive plan, which can enhance your overall compensation. We also offer a comprehensive benefits package, including insurance, 401k, an associate stock purchase program, and paid time off.

If you resonate with our values and vision, we invite you to explore a future with us at NBH Bank.