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Community Engagement Specialist

2 months ago


Provo, Utah, United States Redstone Residential Full time
POSITION:
Community Engagement Specialist

CLASSIFICATION:
Full-time, Exempt, Benefits Eligible

COMPENSATION:
$52,000 Per year + potential for an additional 20% of salary through performance incentives

BENEFITS:
Health, Vision, and Dental Insurance
15 days of Paid Time Off and 10 paid holidays
3 Paid service days
Paid parental leave
401K Plan with up to 6% matching
Continued Education Program
Employee Assistance Program
Short-term Disability Insurance

ABOUT US:
Redstone Residential is a leading operator in student and conventional housing, with a headquarters in Provo, Utah.

We manage over 35,000 leases across 18 states, making us the 5th largest third-party management firm in the United States.

Recognized as one of the Top Workplaces in Utah for three consecutive years, our mission is to empower our people and uplift communities.

Our core values include:

We Are Believers
We Communicate Authentically with Care
We Stay The Course
We Drive Performance

At Redstone Residential, we strive to create happiness for our residents, clients, and team members through effective communication and exceptional customer service. Our team is passionate, energetic, and dedicated to our mission. The principles guiding our operations, known as The Redstone Way, are:
We Are Believers
We Earn and Cultivate Trust
We Communicate Authentically
We Stay The Course
We Embrace and Affect Change
We Strive for Excellence

KEY RESPONSIBILITIES:


Oversee Redstone Key Performance Indicators (KPIs) on-site, which includes managing the property within the approved operating budget, supervising the leasing process, collecting rents, managing delinquency, and submitting regular reports.

Foster a positive atmosphere that enhances the resident experience.
Build and nurture relationships with campus and community resources.
Promote exceptional customer service through staff training and ongoing performance evaluations.
Collaborate with team members in a dynamic, entrepreneurial environment.

Manage diverse projects, from marketing initiatives to construction efforts.


EXPERIENCE & QUALIFICATIONS:

Minimum of 2 years in property management.
Proficient in technology with the ability to quickly learn new software, including:
- Google Apps
- Microsoft Office
- Cloud-based management and dashboarding tools
Experience managing multiple projects and processes simultaneously in high-pressure situations.
Familiarity with Entrata Software or similar property management software is advantageous.
Detail-oriented with experience in budget management and P&L ownership.
A collaborative team player capable of motivating colleagues to achieve high performance and providing constructive feedback.
Professional demeanor and presentation suitable for client interactions.