Retail Operations Supervisor
2 weeks ago
Job Details
Description
Job Overview
The Store Manager is responsible for overseeing the daily functions of the retail establishment, ensuring that all objectives and timelines are effectively communicated and achieved. This role involves providing guidance to the management team in areas such as planning, organization, and operational control. The Store Manager will handle the overall operations of the store, which includes employee recruitment, discipline, and scheduling to maintain efficient and high-quality service.
KEY RESPONSIBILITIES
• Directs and manages the retail store's activities to achieve maximum performance.
• Authorizes expenditures for supplies.
• Oversees and approves store expenses, ensuring adherence to budgetary constraints.
• Prepares and evaluates the leadership team's schedule utilizing the electronic scheduling system.
• Approves any necessary schedule adjustments for all employees, particularly for the leadership team, while adhering to operational guidelines and regulations.
• Conducts store opening and closing procedures, including financial operations and delegation of tasks.
• Recruits, selects, and trains new team members, assisting in the evaluation and development of retail associates as needed.
• Addresses customer concerns that require managerial intervention, ensuring that the leadership team is equipped to handle issues promptly and effectively.
• Manages inventory processes, including cycle counts and adjustments, while reporting any discrepancies to the appropriate management personnel.
• Ensures compliance with company policies and reports any violations to the designated department.
• Assigns responsibilities and tasks to team members to enhance operational efficiency.
• Develops and implements action plans to ensure adherence to company directives.
• Organizes and leads regular store meetings to communicate objectives and updates.
• Oversees the annual inventory process to ensure accuracy and compliance.
• Conducts performance evaluations for team members in line with company guidelines, addressing any performance issues promptly.
• Communicates sales goals, performance metrics, and objectives to all associates, ensuring that results are monitored and met.
• Keeps management informed of any product, customer, or personnel issues.
• Monitors retail trends and communicates relevant information to management.
• Processes employee purchases and oversees returns in accordance with retail policies.
• Demonstrates strong communication skills, attention to detail, and organizational abilities.
• Capable of multitasking in a dynamic environment.
• Assumes responsibilities of the Assistant Manager when necessary.
• Fosters effective relationships with both internal and external stakeholders.
• Collaborates with departmental and cross-functional teams to build trust and credibility throughout the organization.
REQUIRED QUALIFICATIONS
• Associate's Degree in a relevant field and three years of experience in retail management or equivalent combination of education and experience.
• Proficient in budgeting, inventory management, and visual merchandising techniques.
• Ability to lead retail operations to achieve optimal results.
Additional Requirements
Must maintain a driving record that meets insurance standards. Successful completion of a background check and drug screening in accordance with company policies is required prior to employment.Skills and Competencies
Behaviors
:Motivations
:Education
Experience
Licenses & Certifications
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