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Retail Operations Supervisor

2 months ago


Houston, Texas, United States Extra Space Full time

Compensation: Starting at $16.00+ per hour

Position Overview: As a Retail Operations Supervisor, you will be integral to a dynamic team that prides itself on a positive workplace culture. We provide competitive salaries, a healthy work/life balance, and ample opportunities for professional growth.

About Us: Extra Space Storage stands as the premier self-storage provider in the United States, boasting over 3,600 locations across the country. We seek individuals who are dependable, effective communicators, and genuinely passionate about assisting customers.

Benefits We Provide:

  • A balanced work schedule allowing for five workdays and evenings off by 6 PM.
  • A supportive company culture with opportunities for advancement nationwide.
  • Competitive starting salary with potential for monthly bonuses.
  • Accrued Paid Time Off throughout the year, increasing with tenure.
  • Generous 401(k) matching options with Traditional and/or ROTH plans.
  • Affordable health insurance options, including an annual Health Savings Account employer contribution of up to $1,000.
  • EXTRAHealthy Wellness Program offering rewards towards your medical premiums.
  • BenefitHub discounts on various services including apparel, electronics, travel, and more.

Your Responsibilities:

  • Deliver exceptional customer service.
  • Achieve sales targets through unit rentals, insurance sales, and moving supplies.
  • Assist new clients with rental agreements and processes.
  • Maintain facility cleanliness and functionality, including light maintenance tasks.
  • Work autonomously on daily responsibilities while collaborating with team members.
  • Occasionally run errands and travel to other locations as needed.
  • Work across multiple facilities within the district.

Your Qualifications:

  • Minimum of 1 year of experience in a customer-facing role.
  • Proficient computer skills.
  • Valid driver's license and access to a reliable vehicle.
  • High school diploma or GED equivalent.

Join Our Team: If you have experience in roles such as Sales Associate, Customer Service Representative, Retail Associate, or similar positions, we encourage you to explore this opportunity with us.