Retail Sales Supervisor

1 week ago


Frisco, Texas, United States Sephora Full time
Your Role at Sephora: As a Retail Sales Supervisor, you will play a pivotal role in our commitment to delivering an outstanding shopping experience for every customer. You will lead a dedicated team of Coordinators, Licensed Beauty Advisors, and Beauty Advisors, providing mentorship to ensure they thrive in their positions. If you are enthusiastic about retail sales and services and enjoy empowering a team, this role is tailored for you.

Key Responsibilities:
  • Enhancing Sales and Service Experiences: Guarantee the execution of sales and service experiences that align with Sephora's high standards.
  • Mentoring and Coaching Team: Guide and mentor team members in sales techniques, customer service, and operational procedures.
  • Implementing Client Service and Sales Strategies: Apply our client service model and sales tactics, fostering customer engagement.
  • Maintaining Compliance with Sephora Standards: Ensure adherence to store policies, fostering a professional atmosphere.
  • Promoting Client Loyalty and Engagement: Assist in client loyalty initiatives and services, tracking key performance indicators (KPIs) to ensure effectiveness.
Qualifications/Experience:
  • Previous leadership experience, ideally in retail sales or service environments.
  • A strong passion for customer service and teamwork.
  • Excellent communication skills with the ability to manage multiple tasks.
  • Resilience and adaptability to evolving store priorities.
  • Flexible availability to work during peak retail hours.
  • Consistent and dependable attendance.
  • Capability to lift and carry items weighing up to 50 pounds.
While at Sephora, you will enjoy:
Diversity, Inclusion & Belonging: We are committed to fostering a beauty community where every individual's uniqueness is celebrated and respected.
Meaningful Rewards: Sephora provides comprehensive healthcare and wellness benefits based on eligibility; further details about our company benefits can be found through our resources.
Sephora offers a flexible position for employees who can work between 0-19 hours a week, allowing you to balance your work commitments with other responsibilities. This could serve as a pathway to a more permanent role in the future.
Sephora is an equal opportunity employer and values a diverse and inclusive workplace. All individuals will receive consideration for employment without regard to various protected statuses. Sephora is dedicated to providing reasonable accommodations in our recruitment processes for applicants with disabilities or other medical conditions.
Sephora will consider all qualified applicants for employment, including those with a criminal history, in accordance with applicable federal, state, and local laws.

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