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Retail Sales Supervisor
2 months ago
Key Responsibilities:
- Enhancing Sales and Service Experiences: Guarantee the execution of sales and service experiences that align with Sephora's high standards.
- Team Support and Coaching: Mentor and guide team members in sales techniques, customer service, and operational procedures.
- Implementing Client Service and Sales Strategies: Carry out our client service model and sales initiatives, enhancing customer engagement.
- Maintaining Compliance with Sephora Standards: Ensure adherence to store policies, fostering a professional atmosphere.
- Promoting Client Loyalty and Engagement: Assist in client loyalty programs and services, tracking key performance indicators (KPIs) to measure success.
- Previous leadership experience, ideally in retail sales or service environments.
- Genuine passion for customer service and teamwork.
- Excellent communication skills and ability to manage multiple tasks.
- Resilience and adaptability to shifting store priorities.
- Flexible availability to work during peak retail hours.
- Consistent and dependable attendance.
- Capability to lift and carry items weighing up to 50 pounds.
Diversity, Inclusion & Belonging: We are committed to fostering a beauty community where everyone’s individuality is celebrated, respected, and honored.
Meaningful Rewards: Sephora provides comprehensive healthcare and wellness benefits based on eligibility; further details about our company benefits can be found on our website.
Sephora offers a flexible (on-demand) position for employees who can work between 0-19 hours a week. This flexibility allows you to balance your work schedule with other commitments. This could serve as a pathway to a more permanent role if you seek further opportunities in the future.
Sephora is an equal opportunity employer and values a diverse and inclusive workplace. All candidates will receive consideration for employment without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other legally protected status. Sephora is dedicated to providing reasonable accommodations in our recruitment processes to applicants with disabilities or other medical conditions.
Sephora will consider for employment all qualified applicants, including those with a criminal history, in accordance with applicable federal, state, and local laws.
