Commercial Lines Underwriting Support Specialist
2 weeks ago
Primary Responsibilities:
- Manages binders, renewals, and related communications
- Assists the Inspection Processing team by resolving discrepancies and offering insights on inspections. Aids in the Inspection Review process as directed by the CL Service Supervisor
- Gathers and organizes pertinent information and reports to support underwriting decisions
- Handles all accounts, responding to client inquiries, complaints, requests, and policy processing tasks within established guidelines
- Ensures quality and timely processing, along with diligent file maintenance
- Facilitates the submission of applications to underwriters for both new and renewed business
- Supports quoting renewals in accordance with Underwriter's directives
- Implements necessary procedures to ensure compliance with corporate and regulatory standards, including out-of-state filings and Surplus lines documentation for carriers
- Performs additional tasks as required by the underwriter
- Collaborates with underwriter on forms, rates, and territories as needed
- Serves as a backup for other assistants during their absence
- Monitors the underwriter's emails in their absence
Required Qualifications:
- 1-2+ years of relevant insurance experience
- Knowledge in multi-line rating (or willingness to learn)
- Familiarity with Middle Market underwriting classes, forms, procedures, regulations, coverages, and business processes for the designated area
- Proven ability to process endorsements with authority
- Analytical skills to identify, collate, and organize information, along with providing recommendations
- Customer-focused approach and strong customer service skills to address inquiries efficiently
- Excellent verbal and written communication abilities
- Proactive mindset to complete tasks and achieve results
- Team-oriented attitude to contribute to profitability initiatives for the assigned area
- Strong organizational skills, including time management, prioritization, and attention to detail
- Proficient in computer applications, familiar with commercial system software, and vendor tools
- Basic math skills
Employee Benefits:
- Competitive salary structure
- 401(k) plan with employer matching and profit-sharing
- Comprehensive coverage for Medical, Prescription, Dental, and Vision, in addition to paid vacation
- Flexible Spending Plan (FSA)
- Short and long-term disability insurance, life, and accidental death coverage
- Tuition assistance, gym benefits, and additional perks
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