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Commercial Lines Underwriting Support Specialist
2 months ago
Primary Duties:
- Manage binders, renewals, and relevant correspondence efficiently.
- Assist the Inspection Processing team by resolving discrepancies and offering insights on inspections. Support the Inspection Review process as directed by the CL Service Supervisor.
- Gather and organize pertinent information and reports to facilitate underwriting decisions.
- Handle all client accounts, addressing inquiries, complaints, requests, and policy processing activities within established guidelines.
- Ensure quality and timely processing along with meticulous file maintenance.
- Coordinate the submission of applications to underwriters for both new and renewed business.
- Support quoting renewals in accordance with Underwriter's directives.
- Implement necessary procedures to ensure compliance with corporate and regulatory standards, including out-of-state filings and Surplus lines forms for carriers.
- Perform additional tasks as assigned by the underwriter.
- Collaborate with underwriters on forms, rates, and territories as required.
- Serve as a backup for other assistants during their absence.
- Monitor the underwriter's emails in their absence.
Required Qualifications:
- 1-2+ years of relevant technical insurance experience.
- Proficiency in multi-line rating or a willingness to develop this expertise.
- Understanding of Middle Market underwriting classes, forms, procedures, regulations, coverages, and business processes for the designated territory.
- Proven ability to process endorsements with authority.
- Strong analytical skills to identify, collate, and organize information, along with the ability to provide actionable recommendations.
- Customer-focused approach with excellent customer service skills to address inquiries promptly and effectively.
- Exceptional verbal and written communication abilities.
- Proactive mindset to complete tasks and achieve desired outcomes.
- Team-oriented attitude to contribute to profitability initiatives for the assigned territory.
- Robust organizational skills, including time management, prioritization, and attention to detail.
- Proficient in computer applications, with familiarity in commercial system applications and vendor software.
- Basic proficiency in mathematics.
Employee Benefits:
- Competitive salary structure.
- 401(k) plan with employer matching and profit-sharing options.
- Comprehensive coverage for Medical, Prescription, Dental, and Vision, along with paid vacation.
- Flexible Spending Plan (FSA) available.
- Short and long-term disability insurance, life insurance, and accidental death coverage.
- Tuition assistance, gym benefits, and additional perks.
